🔒 Privacy Policy
Effective Date: 10/11/2025
At AU Container Homes, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website (www.aucontainerhomes.com) or our services, you agree to the terms outlined in this policy.
🧾 1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, phone number, and email address
- Delivery address and billing details
- Business or company name (if applicable)
Technical Information
- IP address, browser type, device type, and usage data
- Cookies and analytics data from your interaction with our website
Transactional Information
- Purchase details, payment information (processed securely via third-party payment gateways), and order history
Optional Information
- Design preferences, project details, or site information provided for custom builds or quotations
🧰 2. How We Use Your Information
We use your information to:
- Process and deliver orders, quotations, or service requests
- Communicate with you about your order or enquiry
- Provide after-sales support and warranty services
- Send updates, promotions, or newsletters (only if you opt in)
- Improve our website experience and customer service
We do not sell, rent, or trade your information with any third parties.
📤 3. Disclosure of Information
We may share your information only with:
- Trusted service providers (couriers, payment processors, IT support) strictly for operational purposes
- Legal authorities when required by law or to protect our rights
- Partner contractors involved in installation, fabrication, or delivery (only the necessary contact and delivery details are shared)
All third-party partners are bound by confidentiality and data protection obligations.
🛡️ 4. Data Storage & Security
Your personal data is stored on secure servers with industry-standard encryption and access controls.
We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure.
Payment details are never stored on our servers — they are handled through secure PCI-DSS compliant payment gateways.
🍪 5. Cookies & Website Analytics
Our website uses cookies and Google Analytics to improve functionality and monitor visitor traffic.
Cookies help us personalize your experience and remember preferences. You can disable cookies in your browser settings, but some site features may not function correctly.
✉️ 6. Email Communication
By subscribing to our newsletter or requesting a quote, you consent to receive communications from us.
You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of our emails or contacting us directly.
⚙️ 7. Access & Correction
You may request access to your personal information or ask us to correct inaccurate or outdated details by contacting us via email.
We will respond to all requests within a reasonable timeframe, in compliance with the Privacy Act 1988.
🚫 8. Retention & Deletion
We retain personal data only as long as necessary for business and legal purposes.
When no longer required, your information will be securely deleted or anonymized.
🧍 9. Children’s Privacy
Our website and services are not directed toward individuals under 18.
We do not knowingly collect personal information from minors.
📝 10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in law or company practices.
The latest version will always be posted on this page with an updated “Effective Date.”
📞 11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
AU Container Homes
📧 info@aucontainerhomes.com
🌐 www.aucontainerhomes.com
AU Container Homes — We respect your privacy and are committed to protecting your personal information.